How long does it take for delivery?
Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your order is placed and payment is received to when we process the product, custom pack it and deliver it, all will take from 5 to 15 working days, which measn that you migth get your purchase in 5 or 15 working days.
What if I don't get my order in more than 15 working days?
Then, it may mean that there will be a delay with your order. Either we may not have your item in stock or there may be a problem with the information provided by you. In that case, please reach our customer service and check your order with one of our reps.
How can I check my order status?
We ship via Correos de Costa RIca to ensure fast and secure shipping to any destination. After we send out your order, we will email you the tracking number and tracking links to your registered email address. Simply enter this information into the proper fields and click on the track button. You also trackPlease contact us via email if you need further tracking assistance.
Correos de Costa Rica : https://www.correos.go.cr/
We take pride in our costumer service, and thats why if for some logic reason you want to return product we will take it back and give you a full refund, but only if this conditions are met:
- Product got to be in the same mint condition you got it.
- The original packing got to be in the same condition you got it.
- You got to return the item within the first 3 days of getting it.
If there is any trace of usage we will not take the item back and we will not refund the money.